FAQs
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How does Voice Prompts work?

VoicePrompts uses AI to generate professional phone messaging. Businesses provide their industry, company details, and requirements; the AI produces a custom script, then you choose from 850+ voices and background music and download the result.

General
What industries do you support?

Supports 18+ industries (medical, dental, automotive, restaurants, hotels, retail, financial services, technology, etc.) with specialized templates and best practices.

General
How long does it take to create a message?

A complete message can be created in under 5 minutes; the AI generates scripts instantly and lets users preview and refine in real time.

General
What voice options do you offer?

Over 850 voice options in 50+ languages; includes male and female voices in multiple accents and styles. Users can preview each voice with their script before selecting.

Voices & Music
Can I use my own script?

Yes. Users may provide their own script or use AI-generated scripts. The system optimizes user scripts to follow best practices.

Voices & Music
What music options are available?

Offers a wide selection of royalty-free background music in various genres and moods; all tracks are licensed for commercial phone use.

Voices & Music
What file formats do you support?

Supports all major phone-system formats, including MP3, WAV, and proprietary formats; you can download in the format best for your system.

Technical
How do I upload the message to my phone system?

Instructions vary by system; VoicePrompts provides step-by-step guides for major systems and a setup assistant to walk users through the process.

Technical
What if I need help with setup?

Offers setup guides, video tutorials, and customer support; for complex setups, customers can schedule a call with the technical team.

Technical
Can I edit the message after creation?

Yes. You can make unlimited script revisions and regenerate audio as many times as needed within your plan’s download limits.

Technical
What’s included in the pricing?

Pricing includes AI script generation, voice selection, background music, unlimited script revisions, and downloads in your preferred format; there are no hidden fees or setup costs.

Pricing
Can I cancel anytime?

Yes. Month-to-month billing with no long-term contracts; you can cancel your subscription at any time without penalties.

Pricing
Do you offer refunds?

Provides a 30-day money-back guarantee; if not satisfied with the first message, the subscription is refunded.

Pricing
What if I exceed my download limit?

You can upgrade your plan at any time to get more downloads.

Pricing
Do you offer enterprise solutions?

Yes. Custom enterprise pricing is available for multi-location businesses. An admin portal allows management of messaging across locations while preserving brand consistency and enabling localized personalization; bulk management tools allow quick updates across multiple sites.

Enterprise
What is Voice Prompts and how does it work?

Voice Prompts is an advanced AI-driven platform designed to create professional voice recordings for phone systems. You simply generate your script, choose a voice, select background music, and our AI generates a studio-quality audio file in seconds. It’s the fastest way to get professional-grade messaging for your business.

General
How does Voice Prompts differ from a traditional provider?

Traditional studios often involve high costs, long wait times for talent availability, and tedious back-and-forth emails. We combine the speed of elite AI technology with the professional finish of a high-end studio. You get 24/7 access to professional voices without the "studio-time" price tag or the 3-day wait.

General
Can I use these recordings for commercial or broadcast purposes?

Yes. Every recording generated on a paid plan includes all the licensing you need. You have the full right to use your prompts for IVR, on-hold marketing, auto-attendants, and all types of phone messaging or business presentations without ongoing royalty fees.

Voices & Music
Is there a limit to how many messages I can create?

Depending on your plan, you have access to different tiers of downloaded projects. However, our platform is built for scale. Whether you need one perfect greeting or an entire library of prompts for a global enterprise, we have a workflow that fits your volume.

Technical
What if I need help with the creative process or script writing?

We are more than just a tool- we’re your creative partners. Whether you’re stuck on a script or need a second opinion on which voice fits your brand’s personality, we are happy to chat and help you through the process. You can lean on our expertise as much as you need to ensure your callers have a world-class experience.

General
I’m not sure which voice fits my brand- can you help me choose?

Definitely! Choosing the right "persona" for your phone system is vital for brand consistency. Our team is available to jump on a chat and help you narrow down the best voice and music pairings to match the energy and tone of your business.

Voices & Music
Can we schedule a call to talk through my branding?

We love getting to know the personality behind the businesses we serve. If you’re looking to create a consistent sound across multiple locations or departments, reach out to us. We’re happy to jump on a call to help you find the perfect voice and music "vibe."

General
Are the voices truly AI, and will they sound natural to my customers?

We use the latest generation of neural voice technology. These voices are modeled on real human speech patterns, meaning the cadence, tone, and pronunciation are virtually indistinguishable from a professional voice actor. Your callers will hear a friendly, professional, human-like voice.

Voices & Music
Can I mix background music with my voice prompts?

Absolutely. You can select from our curated library of licensed background music and automatically mix it with your voice recording. Our system handles the levels to ensure the music stays in the background while your message remains clear and professional.

Voices & Music
Do you offer international voices for multi-language phone menus?

Yes. We support a wide range of languages and regional accents. This allows you to create a localized, seamless experience for your global customer base, ensuring your brand sounds native and welcoming in every market you serve.

Voices & Music
How do you ensure the audio quality is high enough for phone systems?

All our files are rendered in high-fidelity formats specifically optimized for telephony. This ensures that even when compressed by phone lines, your voice prompts remain crisp, clear, and professional-sounding.

Voices & Music
Are there any hidden fees or per-word charges?

No. We believe in transparent pricing. You won’t find hidden "per-word" fees or extra costs for using "premium" voices. What you see on your plan is what you get, allowing you to budget your telephony costs with 100% certainty.

Pricing
What happens if I need to update my messages frequently?

Business messaging is constantly evolving—and we make it easy to keep up. You can quickly hop into the platform, tweak your script, and generate a new version in seconds.

General
Can I share my account with my team?

Yes. Our team and enterprise plans are designed for collaboration. You can add multiple users so your marketing, IT, and operations teams can all work together to manage scripts and recordings under one central account.

General
Do you offer custom solutions for large franchises or agencies?

We do. For companies managing hundreds of locations or agencies looking to provide voice prompts for their clients, we offer enterprise-grade solutions and volume discounts. Reach out to our team, and we’ll build a plan that scales with your growth.

Enterprise