On-Hold Message Solutions
Professional On-Hold Messages- With or Without Hardware
Teach us about your business. We'll do the rest.
Your services, specials, busy seasons and the questions callers ask most.
A caller heard The Mayton's hold message and booked over $15,000.
VoicePrompts makes it easy to create professional On-Hold Messages in minutes. This page is to help walk you through when hardware is needed - and when you can skip it entirely.
Good News- You Usually Do NOT Need Hardware if:
- You use a hosted or VoIP phone system that allows you to upload Messages On Hold directly.
- You already have a Message On-Hold unit that supports USB uploads of MP3 files.
Many popular hosted and VoIP phone systems support direct On-Hold Message uploads, including:
If you use one of these systems, simply upload the MP3 files you create in VoicePrompts directly into your provider’s admin portal. No extra equipment needed.
- 1Create your On-Hold Message in VoicePrompts
- 2Download the finished recording as MP3 files.
- 3Download the finished recording to the USB stick provided, then insert the USB stick into the SmartHold 1 unit.
- 4SmartHold 1 plays your On-Hold Messages through your phone system.
Key Details
- Plays MP3 files created in VoicePrompts
- Designed for compatible on-premise and legacy phone systemsÂ
- Compact, solid-state hardware with no moving parts
- Simple USB updates- no software required





















